Justhost scam – want a real review?
I spent a few minutes looking around at Justhost today. What I found was interesting. They have a nice virtual chat agent who is really a robot that just keeps spamming you with a 20% special offer price. The offer is the same price that is shown right on the front page of the website. There are plenty of places to go and get a $3.95 hosting price, but trying to trick people into thinking they are getting an additional 20% off is a scam. See my transcript below:
Connecting to Agent…
You have been connected to Emma
Emma Says:Hey Wait!! I have just been authorized to offer you a 20% discount on our UNLIMITED hosting plan! To take advantage of this special one-time offer just CLICK HERE
Emma Says:When you are ready just say “Hi” and we can get started….
You:wow thanks emma you are the greatest!
Emma Says:If there is anything else I can assist you with, please don’t hesitate to drop me a message.
You:are you a robot?
Emma Says:Ok, you got me, I am a live virtual agent.
You:I knew it!
Emma Says:You get a free domain for life, free instant setup and you can host unlimited domains, plus, much much more.
You:you type too fast
Emma Says:Would you like to sign up for our most popular hosting plan for just $3.95 / month?
You:no
Emma Says:Remember this 20% discount is only available today through this chat.
You:is your customer service in India?
Emma Says:You can actually sign up for Hosting with us no matter where in the world you are located. We have customers from all over the world hosting with us.
Emma Says:To get your 20% Discount just CLICK HERE
You:where are you based?
Emma Says:We are located in a few places, just check this out here: http://www.justhost.com/contact im in the UK right now 
You:you are a robot living in the UK?
You:are you really alive?
Emma Says:I am a live virtual agent
You:Yeah thats what I thought
Emma Says:Ok Great!! To sign up for the $3.95 special discount, CLICK HERE
You:Who is your boss?
Emma Says:You can only receive this special $3.95 month deal through this chat. So to take advantage of our massive 20% Discount (Equivilant to $12 off) just CLICK HERE
You:What is 1+1?
Emma Says:You may not have noticed but I am actually just a virtual agent, so I dont fully understand your question.
Emma Says:You can try asking me again and re-phrase your question, or why not contact our freindly phone support team toll-free at: 1-(888)-755-7585 they should be able to assist you further
You:Do they speak english?
Emma Says:Unfortunately I can only speak English… Sorry.
Emma Says:Would you like to check out this great offer though? Just Click Here
You:Why does your 20% discount still show me the same $3.95 price I see on the main page?
Emma Says:Our unlimited hosting plan USUALLY costs $6.95 month, with free Domain, unlimited disk space, unlimited bandwidth, host unlimited domains and unlimited email accounts.
You:Is there really any discount or is this a scam?
Emma Says:Sorry I can’t understand your question. Please can you repeat it for me?
You:You tell me to click your link for some special discount but it says $3.95 right on the front page of your website
Emma Says:If you have a pop-up blocker on, try holding down Ctrl and CLICK HERE
Emma Says:If that does not work, please copy and paste this link into your browser: http://www.intellichat.com/tracking/offer.php?addon=?fcn=us&offerID=1658
You:When you say save 20% it should be $3.16 per month
Emma Says:Like I say i’m just a virtual agent, so again I dont fully understand your question.
Basically if you are going to purchase Justhost, you are getting a company that is a shared hosting platform with outsourced services. If you dont mind having crap support from India and having to wait 10 minutes to talk to someone then this is the place for you. If you want real customer support I suggest looking elsewhere. Try the live chat on some other hosts sites and see if you get a robot or a real human.
